Essential Information

Riverside Playgroup is open from 8am until 4pm.

Morning session:
9am -12pm

Lunch time:
12pm-12.30pm

Afternoon session:
12.30pm-3.30pm

Full day session:
9am-3pm

Extended Provision:
Early Start 8am
Late Finish 4pm

We are open for 38 weeks of the year.

All 3 and 4 year old children are entitled to 15 hours free early years education, 5 sessions here at Riverside Playgroup. (Please note that funding is available from the term after your child’s third birthday.)
From September 2017, the government has made a commitment to extend the current entitlement and provide an additional 15 hours of free childcare for children that are eligible. The new entitlement to 30 hours free childcare is intended to support working parents with the cost of childcare and enable them to return to work or to work additional hours.
Please talk to a member of staff if you think that you are eligible and would like to take up this offer.
We also have free sessions available for eligible 2 year olds whose parents are in receipt of certain benefits.
Please talk to a member of staff to see if you would be eligible for 15 hours of free childcare and education.

 

Non-funded Children

Please contact Riverside Playgroup for fee details for non-funded children.

All policies are available for parents/carers to view at the playgroup or on Tapestry our on line learning journal system

Riverside Playgroup is situated within Louth.
To find us please walk along the public footpath on North Holme Road along the perimeter of Louth Academy until past the school tennis courts where you can find a pedestrian gate and footpath to Riverside.
All Visitors must enter via this gate on North Holme Road, Not through Louth Academy.
As parking is extremely limited we encourage all families to walk or use alternative forms of transport where possible.
Please note that the whole of Louth Academy and Riverside Playgroup is a No Smoking site and please remember once you have entered the gate you are on a school site.

Riverside Playgroup is committed to providing a safe, stimulating environment for all children in our care, we therefore take all complaints /concerns raised seriously and aim to deal with them in prompt and appropriate manner.
In the first instance please feel free to talk to our manager, who will try to resolve any issues in an informal manner.
If you are not satisfied with the outcome then a more formal approach may be necessary which would involve putting the complaint in writing to the Manager.
who would then investigate any issues and respond within 5 working days.
However if the complaint is still not resolved to your satisfaction then a meeting can be requested with one of Riverside Playgroup’s trustees.
If the matter is still not resolved then the parent/carer should write to Ofsted detailing the complaint.
OFSTED
Complaints and Investigation and Enforcement Team
Royal Exchange Building
St Anns Square
Manchester
M2 7LA
Telephone: 0300 123 4666
(Please see Complaints Procedure for full details)